Are you a fan of Disney+? I’m guessing that you are, since it’s the best and most popular streaming service platform for Disney fans. However, even the best products and services can have issues at times. Lately, many people have been asking the same question: “Why does Disney Plus keep logging me out?” If you’re facing this problem, don’t worry! I’m here to provide the answer, solution, and an easy step-by-step error fix to get you back to enjoying your favorite Mickey Mouse, Avengers, or Muppets show in no time.
Image source: Disney
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Why Does Disney Plus Keep Logging Me Out?
Disney Plus is undoubtedly the top platform for streaming all your favorite Disney, Marvel, Star Wars, and NatGeo shows, and now even FOX shows. There’s really nothing quite like it available on the market today or ever before.
How to Fix Disney Plus Keeps Logging Out: Easy, Step by Step Error Fix
So, how can you fix the issue where Disney Plus keeps logging you out? Follow this error fix, and you’ll be back to streaming in no time, free from those pesky log outs.
Note: As there are multiple devices compatible with Disney+, when specific instructions aren’t available, we’ll provide general descriptions. Fortunately, most technology these days uses similar wording and settings, so the advice below should work for most people.
Step #1 — Close out of Disney Plus on your device.
To do this, you may need to “Force Quit” the app. On an iPhone or iPad, simply swipe up, and the app will automatically close itself.
Step #2 — Delete Disney Plus off of your device.
Some devices allow you to completely remove the app. For Samsung TVs, remove it from the Home row. On iPads and iPhones, press and hold, then tap on Delete to remove the app entirely.
Step #3 — Reinstall Disney+ on your device.
Go to the App Store or app search settings and search for Disney Plus. Reinstall Disney+ on your phone, tablet, TV, Roku, Amazon Fire Stick, or any other streaming device you use.
Step #4 — Sign back into your account.
Open the Disney Plus app again after reinstalling and sign back into your account. According to online reports, this should most likely solve the issue.
Other Error Fix Options
In case the above solution doesn’t work for your issue, here are a couple of additional error fixes that might help.
How to Log Out of ALL DEVICES on Disney Plus
According to the official support page, Disney Plus offers a device log-out feature that lets you log out of your Disney Plus account on multiple devices simultaneously. This can be beneficial when you want to end all sessions, forgot to sign out on another device, or wish to better manage your account’s usage. Follow these steps to log out on all devices:
- Ensure you’re logged into Disney Plus.
- Click on your profile in the upper right corner (lower right on mobile devices).
- Under the “Account Details” section, click on “Log out of all devices.”
- Enter your current password and click “Log out.”
- You’ll be immediately logged out of your current device. Allow up to 4 hours to ensure this works for all other devices.
- You’ll also have the option to log out of all other devices when you change your password or account’s email address.
How to Fix Logging Out on a Computer
If you’re streaming on a computer or laptop, you may want to clear your cache, remove cookies, and delete web history. In Firefox or Google Chrome, for example, click the menu bar item for preferences, then navigate to Privacy settings, and finally, remove all data.
How to Contact Disney Plus Customer Service
If none of these solutions or error fixes work for your issue, you can reach out to Disney Plus customer support here.
Hope these tips fix your Disney Plus logging out problems! Have a magical day!