Wondering why you’re unable to play MultiVersus online and why you can’t connect through matchmaking? There are several possible reasons for this issue, aside from server downtime. In this article, we will explore all of these reasons and provide troubleshooting tips to help you get back in the game.
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How to Resolve MultiVersus Online Not Working (Online Play Disabled)
Check the Server Status of MultiVersus
To start, it’s essential to check if the MultiVersus servers are currently experiencing any issues. If they are down, you’ll need to be patient and wait until they come back online. Here’s how you can verify the current server status. If the servers are not the culprit, there are a few more factors you should investigate.
Verify the Stability of Your Internet Connection
A sluggish or unreliable internet connection can cause problems when playing online games like MultiVersus. To address this, reset your router, wait for a while, and try connecting again. If necessary, contact your internet service provider for further assistance. For optimal gameplay, it’s recommended to have a minimum download speed of 5 Mbps and an upload speed of 3 Mbps.
Restart Your PC or Console
Sometimes, the classic “turn it off and turn it on again” method works like magic. Give it a try by restarting your PC or console. If that doesn’t solve the issue, you may need to reinstall the game and see if that resolves the problem.
Verify Game Files
If you’re playing MultiVersus on platforms like Steam or Epic Games Store, you can check the game files for any missing or corrupt files.
Verify Steam Game Files
- Open the Steam client.
- Locate MultiVersus in your Library.
- Right-click on the game’s name and select Properties.
- Click on the Local Files tab on the left side.
- Choose the option to Verify Integrity of Game Files.
- Once the verification process is complete, relaunch the game and observe if it still crashes or encounters issues.
Verify Game Files on Epic Games Store
- Launch the Epic Games launcher.
- Navigate to the Game Library.
- Locate MultiVersus.
- Select Settings.
- Click on Verify.
- Close the launcher, restart it, and launch the game again.
Check if Your Antivirus is Blocking the Game
Temporarily disable your antivirus software or uninstall it to determine if it’s obstructing Multiversus. If you can launch the game without any issues after disabling the antivirus, consider adding it as an exception to ensure trouble-free gameplay in the future.
Check Your Age Setting in the Game
If you’ve set your age to under 18, you won’t be able to access the online mode in MultiVersus due to age restrictions. Here’s how to change your age in MultiVersus to switch from offline mode.
Additionally, if you’re experiencing difficulties with cross-platform play, make sure it is enabled first. You can find this option under Game Settings > Online/Legal > Cross-platform matchmaking. Enabling cross-platform matchmaking will allow you to connect with players from other platforms, resulting in faster matchmaking.
If none of the above solutions resolve your issue, you can submit a request to WB Games support, and they will assist you further.
That covers the specific issue at hand, but if you’re interested in learning more about potential workarounds for other errors or discovering tips and tricks for MultiVersus, check out our guides here.