Is your Snapchat acting up and not sending snaps while you’re connected to WiFi? Don’t worry, we’ve got you covered. In this article, we’ll explore the reasons why this issue may occur and provide you with effective solutions to fix it. So, let’s dive in!
Snapchat is a popular messaging app known for its unique feature of sending messages through videos and photos. However, some users have reported that Snapchat doesn’t work properly when connected to a WiFi network. This can be frustrating, but there are several reasons behind this problem, and we’ll address them here.
Table of Contents
Why is my Snapchat not working on WiFi?
The short answer is that there could be multiple reasons why your Snapchat isn’t working when connected to WiFi. Let’s take a closer look at each of these reasons:
Reason 1 – Network access restricted
Sometimes, certain URLs on your local network may be restricted from accessing the internet. This can include popular apps like Snapchat. Network administrators often impose these restrictions to prevent unauthorized or unwanted access. So, it’s possible that your WiFi network has banned Snapchat.
Reason 2 – Too much traffic
When there’s an excessive amount of traffic on your WiFi network, it can cause various issues, including Snapchat not functioning properly. To address this, it’s essential to change your WiFi network password regularly to prevent unauthorized usage.
Reason 3 – Interrupted WiFi Connection
If there are physical obstructions or interruptions in your WiFi connection, it can result in Snapchat not working. Ensure that there’s a clear path between your phone and the WiFi network to maintain a stable connection.
Reason 4 – No internet access
Although your router may be working fine and transmitting a signal to your devices, it’s possible that the router itself is not connected to the internet. In this case, even though your devices are connected to WiFi, they won’t have internet access.
Reason 5 – Defective router
If your router is damaged or malfunctioning, it can cause issues with your WiFi connection, including problems with Snapchat. If you suspect that your router is defective, consider replacing it to resolve the issue.
How to fix Snapchat not working on WiFi
Now that we’ve identified the reasons behind Snapchat not working on WiFi let’s explore some effective solutions:
Method 1 – Switch to another WiFi
First things first, try connecting to a different WiFi network to determine whether the issue lies with your WiFi or Snapchat itself. If Snapchat works fine on a different WiFi network, then the problem is with your WiFi configuration.
Method 2 – Restart your phone
A simple restart can often resolve connectivity issues with Snapchat. Press and hold the volume button and side button simultaneously on your iPhone or the power button on your Android device until the restart option appears. After the device restarts, try using Snapchat while connected to WiFi.
Method 3 – Restart your router
If restarting your phone doesn’t solve the problem, try restarting your router. Simply unplug the router, wait for a minute and a half, and then plug it back in. If this doesn’t work, you can also try resetting your router to its factory settings.
Method 4 – Update Snapchat
Make sure you have the latest version of Snapchat installed on your device. Check the Apple App Store or Google Play Store for any available updates. Keeping your app up to date ensures compatibility with your WiFi network and can potentially fix any issues.
Method 5 – Clear cache
If you’re still facing trouble connecting to Snapchat, clearing the cache might help. Follow these steps:
- Launch the Snapchat app on your device.
- Go to your profile icon in the toolbar to access settings.
- Scroll down and select the “Clear Cache” option.
- Follow the prompts to clear the cache on your Android or iOS device.
Method 6 – Use mobile data
Grant Snapchat permission to access your mobile data if you haven’t already. In your device settings, ensure that Snapchat is allowed to use background data and enable mobile data. Check if Snapchat functions properly when your mobile data is turned on.
Method 7 – Reset your network settings
If the problem of Snapchat not working on WiFi persists, try resetting your network settings. Please note that this will delete all your network settings, including WiFi and cellular settings. Here’s how to do it:
- For Android: Go to the Settings menu, select General, and choose “Reset settings.” Opt for “Reset Network Settings” from the options and confirm your selection.
- For iPhone: Open Settings, select General, and tap “Transfer or Reset iPhone.” Choose “Reset” from the drop-down menu and then select “Reset Network Settings.”
Final Thoughts
By following these steps, you should be able to resolve the issue of Snapchat not working when connected to WiFi. Once you’ve gone through the troubleshooting process, the app should function normally. If you still encounter problems, consider reaching out to the Snapchat help center for additional assistance.
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*Disclaimer: The information provided in this article is for educational purposes only and does not substitute professional advice.
