What to Do When You Encounter “Couldn’t Read NFC Tag” Error

NFC (Near Field Communication) is an incredible phone feature that enables your phone to connect with other devices when they are in close proximity. With NFC, you can enjoy contactless payments, share Wi-Fi passwords, access apps, open websites, and much more. However, sometimes you may encounter an error message that says “Couldn’t Read NFC,” preventing you from using this feature. In this article, we will explore the reasons behind this error and provide you with simple fixes to overcome it.

Why Does Your Phone Keep Saying “Couldn’t Read the NFC Tag, Try Again”?

Your phone displays the message “Couldn’t Read the NFC Tag, Try Again” when there is a disturbance preventing the NFC module in your device from being read by the NFC reader. There could be several reasons for this error:

  • Your phone may be unlocked and in standby or sleep mode.
  • The NFC settings on your device could be incorrect, or the NFC function may not be switched on in the network settings menu.
  • The NFC reader on your mobile device might be deactivated.
  • The position of your mobile phone when you place it near another NFC reader can affect the NFC reader’s functionality.
  • Interference from other devices or objects, such as previous connections or multiple pairing requests, can disrupt the NFC signals.
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NFC Device

What Does “Unable to Read NFC Tag” Mean?

When your device displays the error “Unable to Read NFC Tag,” it means that the NFC signals cannot be detected by the NFC reader. This error may occur when your device is in close proximity to another device or object, such as a credit card, and NFC has been enabled in your device settings. To function properly, your phone needs to decipher the code of the other NFC device, and if it fails to do so, you will receive a “Can’t Find NFC Tag” error.

Now, let’s explore some potential solutions to fix this error.

How to Fix “Couldn’t Read NFC Tag”

Here are some effective ways to fix the “Couldn’t Read NFC Tag” error:

Method 1: Unlock the Device

Ensure that your device is unlocked when using NFC. By default, most phones can read NFC tags when in awake mode. However, you can change this setting from the connection preferences section.

Method 2: Hold Your Phone Properly

The NFC reader is usually located on the back of your phone. Make sure you hold it correctly so that the NFC module is in contact with the reader. The position of the NFC module may vary from device to device, so try different positions and angles until it gets detected.

Method 3: Restart Your Phone

Many technical issues can be resolved by simply restarting your phone. Restarting refreshes the device and resolves temporary glitches or frozen apps. Go to the power options in your phone’s menu and click on “Restart.” Check if the NFC works properly after the restart.

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Method 4: Clear the Cache

Clearing the cache can often resolve NFC issues. Follow these steps to clear the NFC service cache on your smartphone:

  1. Go to Settings on your phone.
  2. Select Apps, and then click on See all apps.
  3. Choose NFC service from the list.
  4. Click on Storage.
  5. Finally, click on the Clear Cache button.
    Restart your phone and check if the NFC works properly.

Method 5: Reset the Settings of Your Device

If all other options fail, consider resetting your device’s settings and app preferences. This will restore all default settings, including Wi-Fi, Bluetooth, cellular data, and NFC. To reset your device, navigate to the Settings app and click on “Reset Settings” or “Reset App Preferences.”

Method 6: Remove Magnetic Accessories

Some magnetic mobile accessories, such as phone covers, pop sockets, or stands, can interfere with NFC signals due to the magnetic field they create. Remove these accessories and check if the NFC issue persists.

Method 7: Set Payment App Settings

If you’re unable to make contactless payments due to NFC not working, check the payment app settings. Make sure the app has been allowed to read NFC. Follow these steps:

  1. Open Settings on your device.
  2. Go to Connection Preferences from the Connected Devices option.
  3. Click on Contactless Payment.
  4. Finally, choose the app you want to make payments with.


Q1. Can I use NFC without internet access?

Yes, NFC services do not require an internet connection. However, if you need to use NFC payment services, you may need an internet connection.

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Q2. How can I check if my phone’s NFC is functioning properly?

To check if your NFC chip is working, follow these steps:

  1. Take out a credit card with an RFID chip, such as a Visa card.
  2. Place your phone on top of the card.
    If your phone can scan the card, open the tag app, and inform you that it is an unknown tag, it means that your NFC chip is functioning properly.

Final Words

We hope the above solutions have helped you resolve the NFC issue on your phone and enabled you to utilize this convenient feature to its fullest. For more informative articles like this, visit 5 WS. Stay connected with us on Telegram and Twitter to join our vibrant community and never miss out on exciting content.

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